Our Services

As a scalable, virtual agency, there’s no end of ways we can add value to your organization.

But let’s start with some of the services we’re most excited about…


Experience Reviews & Reports

Our expert analysts can take a deep-dive into any customer experience you want to understand better. We combine a detailed expert review, competitive analysis, and best practice recommendations with feedback from Canadian consumers to create our LARi Reports

Learn More

Market Research and Panel Surveys

Our database of thousands of Canadian survey participants is built from the ground up for financial services insights. Filter by asset levels, small business owners, or financial account types. We can segment to reach your customers, or your competitors. 

Sign Up

Content Strategy & Development

We help companies convert insightful, proprietary research data into newsworthy content that stands out in an all-too-often monotonous industry. Our approach to content strategy emphasizes one-of-a-kind research insights as the basis for rich storytelling.

Content Marketing

Custom Consulting

Looking for something off-menu?

If you have a business challenge requiring insight and expertise, we bet we can help. We partner with clients on a broad range of assignments.

Our fact-finding approach isn’t welded to any particular discipline. We derive insight from a blend of quantitative and qualitative methods, leaning heavily on direct client input and expert reviewers with depth in client experience and digital strategy.

Our ruthless focus on one market (Canada), one industry (financial services), and one domain (client and digital experience), coupled with our deep expertise in these areas, creates a knowledge bank of expertise that is highly specialized.

Contact us to learn more.


We make insight-buying easy

We use well-defined work packages and a credit-based system to accelerate our work for clients.

A contract built for speed…

The challenge with traditional agency engagements is the lack of speed caused by lengthy procurement workflows. Our model is simpler, and far faster. The initial agreement involves the purchase of credits, which can be put to use for specific services at your convenience. When you choose to use credits, our team can react instantly (e.g. a market research poll results within 24 hours) without having to engage in a lengthy contract creation and approval cycle.

2 Credits

A poll of 200-500 Canadian respondents, results delivered in 48 hours.

4 Credits

A thought leadership article leveraging original research data

5 Credits

An experience report including competitive analysis and feedback from Canadian clients.

Let’s start the conversation

contact us