We provide eye-opening insights
Our fact-finding approach isn’t welded to any particular discipline. We derive insight from a blend of quantitative and qualitative methods, leaning heavily on direct client input and expert reviewers with depth in client experience and digital strategy.
Our ruthless focus on one market (Canada), one industry (financial services), and one domain (client and digital experience), coupled with our deep expertise in these areas, creates a knowledge bank of expertise that is highly specialized.
Our energy and impact plays out in two realms:
LARi Reports offer proprietary insights and benchmarking on the most critical digital micro-journeys for Canadians clients. Our first report focuses on digitally opening a bank account.
We help partners develop client insights, map key journeys, assess the competition, and deliver amazing digital experiences. Contact us to learn more.